Privacy Policy

Pass the Gravy / Sunday Dinner Worldwide ("Pass the Gravy," "we," "us," or "our") respects your privacy. This Privacy Policy explains the information we collect when you use passthegravyinteractive.com, place a pickup food order, or choose to receive order notifications.

Information We Collect

We may collect information you provide when placing an order, including your name, email address, mobile phone number, order details, modifications, special instructions, pickup information, and communication preferences. Payment card information is processed by Stripe and is not stored directly by Pass the Gravy.

How We Use Information

We use customer information to process and fulfill pickup orders, confirm payments, communicate order status, provide customer support, prevent fraud or misuse, maintain our services, and comply with legal obligations.

SMS/Text Messaging

If you provide a mobile number and affirmatively choose SMS/text notifications during checkout, Pass the Gravy may send transactional messages related to that order, including order confirmation, preparation, ready-for-pickup, and completion updates. Message frequency varies by order. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to SMS messages is not a condition of purchase.

Mobile information will not be sold or shared with third parties for their own marketing or promotional purposes. We may share information with service providers only as needed to provide the messaging and order services you requested.

Service Providers

We may use third-party service providers to operate the service, including Stripe for payment processing, Firebase/Google Cloud for authentication and order data, Twilio for SMS delivery, Netlify for website hosting and server functions, and an email delivery provider such as Resend. These providers process information on our behalf according to their applicable terms and privacy practices.

Data Retention and Security

We retain information for as long as reasonably necessary to operate the ordering service, maintain business records, resolve disputes, and satisfy legal or accounting requirements. We use reasonable technical and organizational safeguards, but no internet-based system can be guaranteed completely secure.

Your Choices

You may choose email instead of SMS for order notifications. You may stop SMS messages at any time by replying STOP. You may contact us to ask questions about your information or request correction or deletion where applicable.

Children

Our ordering service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above will be updated when material changes are made.

Contact Us

Questions about this Privacy Policy may be sent to patcheztownsend@gmail.com or by phone at 1-888-405-7333.